Last updated: September 2026
This Privacy Policy explains how Kirkwood Lawn and Landscape Service Finder ("we," "us," or "the Service") collects, uses, and shares information when you submit a job request, respond to a job as a lawn care professional, or otherwise use this website and its text messaging system.
When you submit a job request, we collect the information you provide, which may include:
If you are a lawn care professional in our network, we collect your name and phone number, and the bids you submit by text message.
If you contact us through the Customer Service form, we collect your name, message, and optionally your address and phone number.
We use the information collected to:
We do not sell your personal information to third parties.
When your job is first broadcast to our network of lawn care professionals, they receive the services requested, any notes you provided, and the general Kirkwood service area — not your specific address or phone number. Your address and phone number are only shared with the one professional ultimately selected to perform your job.
By submitting a job request or a bid, you consent to receive text messages from us related to that request, including confirmations, bid updates, and job status notifications. Message and data rates may apply. Message frequency varies based on your activity with the Service. Reply STOP at any time to opt out of future messages, or contact us using the information below.
If you upload a photo(s) of your job with your request, it is shared with the lawn care professionals to help them understand the scope of work. Photos are stored on our servers as part of your job record.
Information is stored in a database on our hosting provider's infrastructure. We take reasonable measures to protect your information, but no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We retain job, bid, and customer service records for as long as reasonably necessary to operate the Service, resolve disputes, and maintain business records. You may request that we delete your information by contacting us below, subject to any records we are required to keep.
We use Twilio to send and receive text messages. Lawn care professionals may be directed to a third-party payment service (such as PayPal or Cash App) to pay network fees directly to us; any payment made through those services is subject to that service's own privacy policy, not ours.
This Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
If you have questions about this Privacy Policy or wish to request access to or deletion of your information, please contact us through the Customer Service form on our homepage.